NAJ Group has an ongoing informational relationship with all major receptive operators. Over 600 RTO’s from 80 companies are among the 3,500 registered buyers that use www.thetouroperator.com website and read our newsletters and blogs. We leverage our relationship to recruit RTO’s that work with all international source markets.



Active America-China (established in 2009). An annual product development show that brings together top Chinese tour operators with invited suppliers and destinations to develop new tour opportunities. March 25-27, 2018, Hilton, Atlanta GAwww.activeamericachina.net.


RTO Summit West/East/Orlando. A marketplace and conference bringing together Receptive tour operators with destinations and suppliers.
RTO Summit West, Feb. 21-22, 2018, The Ritz Carlton, Marina del Rey, CA;  RTO Summit East, April 17-18, 2018, Wyndham New Yorker Hotel, New York, NYC;  RTO Summit Orlando, Sep. 19-20, 2017,  Wyndham Grand Orlando Resort, Orlando, FL.   www.rtosummit.com.


eTourism Summit. A travel industry conference and marketplace that focuses on e-commerce and marketing international tourism. Attendees includes suppliers such as airlines, rent a car companies, hotels, attractions etc, as well as destination marketing organizations. Oct. 18-19, 2017, Park Central Hotel, San Francisco, CA. For more information please visit,www.etourismsummit.com.


eTourism LABS.   An intimate-sized, forward-thinking event for tourism marketers to meet the top digital tourism marketers and to dive into the critical topics and create opportunities to connect with your peers.   Attendees include DMOs, Hotels, Attractions, Cruiselines and their agencies.  2018 Dates TBAlabs.etourismsummit.com


TourOperatorLand.com.  The only travel site designed to be used by international, domestic and receptive tour operators, travel media, and travel agents researching new ideas for products. www.touroperatorland.com


TourOperatorLand, formerly known as North American Journeys) is an annual tour planning directory and print companion piece to TheTourOperator.com distributed to all Pow Wow attendees and mailed to qualified domestic and inbound receptive tour operators.

The Inbound Report,  (Established 1996), a weekly online newsletter covering news, trends, and research on the leading inbound tourism markets.
Target audience:
North American-based destinations, suppliers and receptive tour operators. www.inboundreport.com


Jacob “Jake” Steinman

Founder and CEO, North American Journeys, dba NAJ Group.  In 1992, Steinman launched Active America, the forerunner to North American Journeys, following an 18-year career as co-founder and publisher of City Sports, a six unit chain of regional sports and recreation travel magazines and event production companies.  In addition to his duties as president and C.E.O. of  www.touroperatorland.com and North American Journeys, Steinman is the Editor-in-Chief of The Inbound Report and The Travel Vertical—as well as chairman of Active America China Summit, E-Tourism Summit, and NAJ’s RTO Summit Series in Los Angeles, New York and Orlando. Steinman has been a member of the board member of the San Francisco SPCA since 2009.

Sofia Williamsson

Chief Operating Officer. Since 1998, Sofia has been in charge of planning, forecasting and day to day operations of NAJ Productions as well as overseeing production and coordination of all material on TourOperatorland.com and overseeing all marketplace appointment scheduling.

Liz Porter

Vice President, Marketing and Business Development, built a successful apparel company with a partner, which she sold prior to entering the travel industry. As Director of Marketing for a hotel management company based in Northern California, she directed advertising and marketing and has served in an advisory capacity to tourism boards leading press tours for international journalists coming to the U.S.

Betsy Cooper

Engagement Strategist/Community Manager, TourOperatorLand.com With over ten years experience in the Hospitality Industry, backed by a Bachelor of Science degree from the University of Missouri, and more than a decade in Sales and Marketing, managing the tour operator community is a natural fit for Betsy. Throughout her career, Betsy has promoted, managed and organized a range of corporate and exclusive events – small and large – as well as public and private tours.  Betsy’s primary role is to promote tour operator engagement with www.touroperatorland.com through training tour operators at shows, events and in-person.

Tom Berrigan

Managing Editor, The Inbound ReportFor nearly 15 years, Berrigan was communications director for the Travel Industries Association of America (now Us. Travel Association), producers of IPW. He has been editing The Inbound Report since 2000, provides editorial and photographic coverage for all NAJ events.

Florian Herrmann

Creative Director. Florian’s responsibility includes creating content, recruiting, presenting and moderating all NAJ and eTourism events.

Sarika Sheth

Hotel Consultant and Procurement Specialist. Principal in 38 North Connections, which she formed in 2015 following a four year stint as Senior Group Sales Manager for the Ritz Carlton Marina del Rey. Sarika procures and negotiates all hotel contracts for NAJ events..